Novel Coronavirus (COVID-19) Novel Coronavirus (COVID-19)

COVID-19 & Water Supply

Drinking water in Australia is high quality and is well treated. At this stage there is no evidence that drinking water will be affected by the COVID-19 virus or that it is transmitted in drinking water.

Water is an essential service and we are well prepared to manage our response to COVID-19.

The safety of drinking water supplied to Queenslanders is regulated by the Natural Resources, Mines and Energy under a comprehensive framework that aims to ensure a consistent, reliable supply of safe, good quality drinking water. 

This page is based on information supplied by the Water Services Association of Australia (WSAA), which is the peak body representing the urban water sector and GAWB is a member.

It also includes links to the latest information from government agencies.


Can I catch COVID-19 from drinking water?

There is no evidence that the COVID-19 virus is transmitted by drinking water.

The current evidence is that the COVID-19 virus is most likely transmitted from person-to-person by sneezing and coughing.

Our drinking water is high quality and is well treated.


Should I buy bottled water?

There is no need to buy bottled water for drinking. Safe, clean tap water will continue to be supplied directly to your home or business every day.


How is Gladstone Area Water Board protecting the water supply?

We have stringent hygiene measures in place at our water treatment plants. In addition, there is almost no human contact in the process of treating water for drinking.

Existing water treatment and disinfection processes, including use of chlorine, are effective in removing viruses from water supplies.

Our water treatment plants are secure, have back-up power supplies, have a high level of automation and can be operated remotely.

We are well prepared for supply-chain impacts as a result of the wider industry response to the COVID-19 pandemic. This includes the supply of chemical, parts and equipment.

We are also in contact with key government agencies to monitor and understand the health impact of COVID-19 as it develops.


If Gladstone Area Water Board employees are quarantined at home, will my water still be supplied?

Water is an essential service and we are well prepared to manage our response to COVID-19.

We have enacted our business continuity plan.

An Incident Management Team is implementing our response based on the most current available information.


About drinking water quality in Australia

Australia’s drinking water is among the safest and most highly regulated in the world.

Water utilities supply safe, high quality drinking water to cities and regions across Australia.

The Australian Drinking Water Guidelines developed by the National Health and Medical Research Council provide rigorous guideline values for water utilities to follow.


Further information:

Queensland Health

Australian Government Department of Health


Coronavirus Health Information Line - 1800 020 080

Call this line if you are seeking information on coronavirus (COVID-19).

The line operates 24 hours a day, seven days a week.