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QCA Investigations of GAWB's Bulk Water Prices QCA Investigations of GAWB's Bulk Water Prices

Water is an integral part of our lives. The diragram below demonstrates the water supply chain for the Gladstone Region Lake Awoonga Scheme. 

Diagram of water supply chain in the Gladstone region

GAWB provides bulk raw and drinking water to industrial customers, power stations and the Gladstone Regional Council.  To ensure we manage the assets associated with the delivery of bulk water efficiently, the Queensland Competition Authority (QCA) provides oversight of the money we can collect via prices for the use of our bulk water assets. This is to ensure we as the sole provider of bulk water services in the Gladstone Region set our prices at an appropriate level.

Engaging with our stakeholders 

GAWB is committed to effective stakeholder engagement and believes it is essential to building trust and delivering successful projects and initiatives that provide mutual value for GAWB, our customers and the community.

GAWB uses various engagement activities to provide information and discuss projects or initiatives that may affect stakeholders. For example, in 2017 GAWB established the Community Consultative Forum (CCF). The CCF provides a medium through which GAWB can capture views and ideas from the wider Gladstone community on ways to increase liveability in the region and opportunities to enhance public value. The CCF comprises representatives from a diverse cross section of community groups and peak organisations that directly serve the Gladstone community.