Gladstone Area Water Board supplies raw and bulk water to customers in Central Queensland. Water is an integral part of our lives. The diagram below demonstrates the water supply chain for the Gladstone region.
The Queensland Competition Authority (QCA) monitors the prices we charge customers for water, and every five years the prices are reviewed by the QCA.
In December 2023, the Queensland Government issued a Referral Notice to the QCA initiating the next review process.
GAWB must tender a submission to the QCA by 31 May 2024 and this submission will outline GAWB’s proposed services, expected expenditure, and indicative water prices.
The QCA is required to publish a Draft Report by 29 November 2024 and a Final Report by 30 April 2025.
Engagement is a key part of the price review process. We have and will continue to engage with our customers and the GAWB Community Consultative Forum to identify areas we need to consider through this price review.